Information about us
Punter Southall Aspire (PS Aspire) (we, us or our) knows that you care how your personal information is used and shared and we appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us and we are committed to protecting and respecting your privacy.
This privacy policy explains how we use your information that we may collect from you; is provided to us about you or you provide to us when you use our website; visit our offices or an event hosted by us; or participate in a PS Aspire research survey.
For an explanation of all the terms in this policy click here.
For employees of our corporate clients, or members of pension schemes we advise on, details of how we process your data can be found here: www.psaspire.com/privacy-policy
For clients receiving mortgage advice or financial planning services, details of how we process your data can be found here: www.psaspire.com/retail-clients-privacy-policy
To view the Aspire Saving Trust’s privacy policy please click here |
Who we are
We are Punter Southall Defined Contribution Consulting, trading as Punter Southall Aspire and we are the data controller. We are part of the Punter Southall Group and our business contact details are:
Registered office: |
11 Strand, London WC2N 5HR |
Telephone: |
020 3327 5500 |
Email: |
sayhello@psaspire.com |
Website: |
www.psaspire.com |
Twitter: |
@ps_aspire |
Linkedin: |
https://www.linkedin.com/company/10391893/ |
The contact detail of our Data Protection Officer is:
Name: |
Richard Garmon-Jones |
Address: |
11 Strand, London WC2N 5HR |
Telephone: |
020 3327 5000 |
Email: |
data.protection@puntersouthallgroup.com |
Personal data we collect
The specific types of personal information we may collect and use about you will depend upon your use of our website facilities and the information you choose to provide.
The types of information we collect directly from you are:
The types of information we collect from you automatically are:
We and our website service provider (a data processor that works on our behalf), may use a variety of technologies, including cookies and similar technologies, to assist in collecting this information, as is discussed below.
Aggregate/Anonymous Data
We may aggregate and/or anonymise any personal information collected through the facilities offered so that such information can no longer be linked to you or your device. We may use this information for any purpose and may share this data with our third parties.
Please note that we need certain types of information so that we can provide the website facilities to you. If you do not provide us with such information, you may no longer be able to access or use our website services.
Personal data we obtain from third parties
Why we collect and use your personal data
We, or our data processors, use your information for various purposes depending on the types of information we have collected from and about you and the specific facilities, services or products you use. In particular, we collect your information for the following purposes:
The legal bases for using your information are as follows:
Who we share your personal data with
In providing our facilities, services and products to you we may share your personal information with other organisations or entities. Listed below are the organisations / entities, the reason for sharing and the type of the information shared.
Organisation / Entity |
Information shared |
Reason for sharing |
Jobtrain |
Personal details, contact details employment details, |
Our data processor providing recruitment administration. You can view their privacy policy here. |
Our website service provider |
IP address, browser types, operating system, general country location from where you accessed the website, see above for more information |
To enhance and improve your experience on our website, and ensure the security of our website facilities |
Where we process your personal data outside the EEA
It is not intended that your information be transferred outside the European Economic Area (EEA), but if it is, Model Clauses or other mechanisms approved by the European Commission or the Information Commissioner's Office (ICO) will be put in place prior to us processing your information. Where required we will also obtain your consent.
You can obtain further information regarding the mechanisms used to safeguard your data by contacting our Customer Care team or Data Protection Officer at the contact details listed above.
How long we will keep your personal data
We will only keep your personal data for as long as we need to in order to fulfil the purposes for which it was collected, as set out in this privacy policy, and for as long as we are required to keep it by law. In order to ensure we meet our obligations, we have produced a retention schedule that indicates when personal information should be disposed of. You can view our schedule here. If you have opted out of receiving all email marketing communications, we will suppress your data so that we do not unknowingly send you marketing emails.
Cookies and similar technologies
For more information on the cookies we use, the purposes for which we use them and how you can control them please refer to our Cookie Policy.
Marketing and research
You have choices when it comes to receiving marketing communications and taking part in market research. We will send you relevant news about our products and services in a number of ways including by email, but only if you have previously agreed to receive these marketing communications or if we believe the services to be of genuine legitimate interest to you. When you make an enquiry via our website we will ask if you would like to receive marketing communications. You can change your marketing choices at any time online, over the phone or in writing.
We would also like to hear your views to help us to improve our services and products so we may contact you for market research purposes. You always have the choice about whether to take part in our market research.
Applications for employment
Our website contains a “Working for us” section that links to a website where you can apply for employment at PS Aspire. This recruitment website is administered by Jobtrain, a Punter Southall Group (PSG) service provider. The Jobtrain website collects personal information such as your personal details, contact information and work history and qualifications. It also uses cookies and other means of collecting information, which is only used to enable you to complete your application and for analytics purposes.
Jobtrain is permitted to collect, use and share your information only as necessary to perform the functions that PSG directs it to perform. Any information that PS Aspire collect from Jobtrain in connection with the recruitment website is handled consistent with this Privacy Policy. PS Aspire will use and share your information only for employment purposes, such as communicating with you about or evaluating you for a job opportunity or where sharing is required by law.
How to access and control your personal data - Your rights
You have certain rights with respect to your information which are summarised below. Some of the rights are complex therefore, not all details are included in the summary:
You also have the right to object to direct marketing and if you make such an objection, we will cease to process your personal information for this purpose.
If you would like to exercise any of your rights mentioned above, you can do so by writing or emailing our Data Protection Officer or Customer Care team at the address detailed above.
Your right to withdraw consent
Where you have provided consent for us to process your information you can withdraw your consent at any time. Please note: Withdrawal will not affect the lawfulness of processing prior to you withdrawing your consent.
You can withdraw your consent in the following ways:
Your right to make a complaint
If you have a complaint about the way we process your personal information or think that we have not complied with your rights, you can make a complaint to:
The Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113 or 01625 545745
Fax: 01625 524510
Website: www.ico.org.uk
Changes to this policy
You will be informed of changes to this policy by dedicated service emails, when you log-in to your account or by notification on our website.
General
If you have questions regarding our Privacy Statement, please contact us at sayhello@psaspire.com. For other general questions, please go to our Contacts page.
Want to get in touch?
Just fill out the form below and we will be in touch shortly.
Tel: +44 (0)1224 399 099
3rd Floor, Riverside House
AB11 7LH
Tel: +44 (0)121 230 1900
1 Colmore Row
B3 2BJ
Tel: +44 (0)117 202 0400
33-35 Queens Square
BS1 4LU
Tel: +44 (0)131 230 0300
1st Floor, 7 Castle Street
EH2 3AH
Tel: +44 (0)1483 330 100
Tempus Court, Onslow Street
GU1 4SS
Tel: +44 (0)20 3327 5500
5th Floor, 80 Leadenhall Street
EC3A 3DH
Tel: +44 (0)20 3327 5500
11 Strand
WC2N 5HR
Tel: +44 (0)20 3327 5700
Gatton Place, St Matthews Road
Redhill, Surrey
RH1 1TA
Tel: +44 (0)1904 236 400
Beech House, Hackness Road
Northminster Business Park
YO26 6QR
© 2021 Punter Southall Aspire . Terms of Use . Privacy Policy . Cookie Policy . Complaints Process
Punter Southall Aspire is a trading name of Punter Southall Defined Contribution Consulting Limited, which is authorised and regulated by the Financial Conduct Authority. Our Financial Services Register reference number is 121328. Registered office: 11 Strand, London, WC2N 5HR . Registered in England and Wales No. 00873463.